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Three Technology Mistakes That Make Your Facilities Management Workload Bigger

Posted by Christie Turner on Jul 16, 2019, 12:06:00 PM

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You’ve done it: you made a plan, built a case, got C-suite buy in and now you’re finally implementing Corrigo to bring your facilities management program to the next level. From here on out, it’s going to be clear blue skies full of automation, intelligence and in-depth reporting.

The right facilities management software (OK, we’ll say it: it’s Corrigo. 😊) makes an enormous difference in easing your day-to-day workload.

Here’s the thing. You’re still on a transformation journey. You’re coming from old software, inefficient, paper-based processes, data trapped in spreadsheets (or nonexistent), disengaged site managers in your operation and other constraints.

The Corrigo team is with you! We’ll help you unlock the power of our platform to change all of that. We’re in this together.

Let’s talk candidly now. There are three hazards we’ve seen that can trip up an implementation, even with the best of intentions. We’re going to work together to steer past these hazards and get you to your destination.  Just be sure to look out for them along the way.

1. Trying to keep familiar workflows familiar.

Here are some warning signs of this software implementation mistake:

  • You’re retrofitting legacy processes into a system that can do more.
  • You’ve brought limitations from older software into your modern system.
  • You aren’t having internal process conversations during implementation.
  • People say things like, “The old system did it differently, why can’t it be more like that?”

How do you get out of the rut?

Map your workflows by drawing the starting point and end goal of each workflow. For instance, if back office staff is manually assigning work orders, you’ve built in a big inefficiency.

Also, explain to each stakeholder group how the new workflow benefits them. For example, moving more data capture to your techs, who can efficiently manage work from their phones at a job site, puts better data at their fingertips next time they’re working on the same asset. Once they understand what’s in it for them, they’ll be more willing to try it.

2. Setting up your workflow too hastily. 

Warning signs that you’ve gone too fast:

  • You’re relying on manual processes instead of taking advantage of automation to streamline your workflow.
  • People say things like, “Are you sure I’m doing this right?”

How do you get things to the right speed?

It’s time for some in-depth conversations with your team and stakeholders. Corrigo is designed to accelerate best practices, so it’s important to be clear about the goals you’re trying to accomplish and the steps that can be skipped or automated.

Armed with this knowledge, it’s easy to fine-tune Corrigo to meet your precise needs – and easy for your team to love it.

3. Creating workflows that don’t accelerate your best practices.

How do you know you’re not following your best practices? A few examples:

  • You or your team are maintaining spreadsheets outside of the system.
  • People say, “The computer has different numbers than I do.”
  • Your employees and vendors are still manually inputting data instead of integrating systems.

How do you instill best practices?

If you’ve switched over from less flexible software, you may think the new system is all you’ll need to fix inefficient processes. It can – but only if you avoid bringing the limitations of the last tool into the new configuration. Best practices should drive how you set up and use Corrigo.

Finally getting new facilities management software is a big win for you and your team! Just remember to apply the same level of rigor and intention to the implementation that you did to getting the company to sign off on the change. By taking some time to think through the details, you can tame your workload for good.

Contact Corrigo to find out how we can help you avoid these implementation mistakes.

Topics: Work Flow Automation, Visibility, Automation, Efficiency

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